A failure in our core network early this morning lead to an unexpected service outage, voice service was restored by 10:00am and full web services by 10:30am.
We are investigating the exact cause of the problem, once isolated we will put measures in place to prevent the same problem re-occurring.
Sincere apologies for any inconvenience caused.
Press1 Support
Filed under: News, Service info | Leave a Comment »
This is a quick howto to help first time users get started.
Here’s what we want to do.
During Opening Hours (Mon-Fri 9:00-17:00)
- Answer the call and play a menu “welcome, press ‘1′ for sales, press ‘2′ for support, press ‘3′ to get our postal address”
- Get an email alert to tell us a call arrived [...]
Filed under: Call forwarding, Call management systems, Phone system, Press1 System Tips and Tricks, Virtual switchboard, online switchboard | Leave a Comment »
Happy New Year to all our customers
We’d like to take this opportunity to thank all our customers for being with us in 2008 and let’s hope 2009 is not as bad as all the Economists think !
To make things easier for customers Joining us this January we have added a new promotional code ‘2009′.
This will [...]
Filed under: News, Promotions | Leave a Comment »
