Press1 Customer Testimonials!

Our customers tell us of their experiences with Press1′s Virtual Switchboard Service for small businesses.     

Ben Vallack

Phototropic Productions, www.phototropic.co.uk.

 “I have been using Press1 for several months now and am very happy. It allows me to have one number that I can use regardless of where I’m working, which is often in different locations. It can forward to several numbers at the same time so it can be answered on different phones. I also find the voicemail to email feature and the caller id emails very useful. The pricing is competitive and the staff are helpful. I also liked the fact that they didn’t want a large deposit like some companies that offer 0845 number registration. A great service. “ 

Kevin Borgers

www.eximius.com 

“What I like about using the Press 1 virtual switchboard, is that it’s so simple and fast to use.  The speed is important for me as I am always on the go and need to set up switchboard parameters quickly.  Thank you press 1 – keep up the great service!” 

Stephen lee MD – Jumbocruiser Ltd., operator of sleeper coaches to the music industry.

http://jumbocruiser.com 

“This great system makes people think twice about calling me out of hours, yet allows emergencies to get through. I now sleep at night during the hectic summer period.” 

Suanne Clarke

LiveAd.co.ukc 

“Press1 have demonstrated that they excel in great customer service and technical support. The Press1 service has improved the professional outfit of our company and we have already gained positive feedback from our clients. They have delivered a great product within a timely manner – I would have no hesitation in recommending Press1 services.” 

Caroline Swords

Digidave.co.uk, http://www.digidave.co.uk 

“Press 1 call management is a great service for the price. It’s simple to set up, and offers great flexibility in how calls are managed – the call forwarding especially is excellent for tele-workers.” 

Nigel Browne

Novelty Imports, www.noveltyimports.co.uk

“Best decision ever made! Customers love a low-call number, our business has increased phenomenally. Highly recommended.” 

 

Press 1 Customer Profiles

Press 1’s Virtual Switchboard Service is ideal for the small business of between 1 and 10 employees that would benefit from control over their oncoming calls.

The system allows businesses to design, build and manage their own unique call management system using a specifically selected combination of a number of advanced telephone features such as:

• Call forwarding to multiple phone lines
• IVR system (press 1 for sales, 2 for support…..)
• Office hours configuration
• Voice recordings and playback manager
• Voice mail via email
• Email with caller ID
• Full online control 24/7
• Clear billing statement
• Virtual Switchboard

The flexibility of this business telephone system means that it is suitable for a wide variety of business profiles/models and their different requirements.

Below are examples of those that we deal with:

……………………………………….

SOHO (Small office or Home office)

Press 1 is ideal for the one or two man company that operates from a small or home office, multiple locations or on the move.

Benefits

• Never miss a call
• Take calls on the move or from different locations using the one business phone number
• Only receive business calls on your home phone during office hours
• Enjoy the presence of a larger company and add to your professional image
• As little as £4.99 a month

Using a collection of the features outlined above you can configure your system to operate in unison with you SOHO business.

Try our free trial here and design your own system.

……………………………………………..

Services

Many companies in the service sector operate on the move and from different locations. All their calls are important to them but usually require different employees to deal with them. Press 1 will become an extra employee for them to manage their incoming calls.

Benefits

• Never miss a call
• Take calls on the move or from different locations using the one business number
• Ensure your customer speaks to the right person
• Save time and money by increasing efficiency
• Enjoy the presence of a larger company and add to your professional image
• As little as £4.99 a month

Benefit from full use and control over the features mentioned above to customise your system to your business requirements.

Try our free trial here and design your own system.

………………………………………………………

Online Business

Many online businesses like to conduct most of their operations online like e-commerce systems and providing customer support through email.They like to provide their customers with contact details as it looks more professional and trustworthy and provide access to important information.

Benefits

• Provide your customers with a trustworthy contact number
• Filter your calls so you only receive the ones that convert into money
• Provide important customer info without answering/manning the phone
• Save time and money by increasing efficiency
• Enjoy the presence of a larger company and add to your professional image
• As little as £4.99 a month

This system is ideal for the online business as it can optimise efficiency in call management and be configured, changed and managed online 24/7.

Try our free trial here and design your own system.

…………………………………………………….

Business abroad

Operating in the UK market from abroad is a common business profile at present. Press 1’s Virtual Switchboard Services offers a great solution to these companies.

Benefits

• Get a trust building presence in the UK with a UK business number
• Forward calls to one or multiple phone lines abroad, even mobiles
• Have access to a full range of advanced telephone features
• Enjoy the presence of a larger company and add to your professional image
• As little as £4.99 a month

It is important to have a presence in the UK if operating in that market. Customise your own call management system around your UK business number and operate at ease from abroad.

Try our free trial here and design your own system.