Posted on October 23, 2009 by pressone
Here’s how to record sound files for upload to press1 using audacity – audacity is a nifty cross platform FREE sound recorder/editor
Filed under: Press1 System Tips and Tricks, Video's | Tagged: IVR, sound files, Audacity, recording, virtual swithboard | Leave a Comment »
Posted on October 23, 2009 by pressone
Here’s our new vid. on making and uploading sound files
Filed under: Press1 System Tips and Tricks, Video's | Tagged: .wav, IVR, PCM, press1, sound files, WAV files | Leave a Comment »
Posted on October 23, 2009 by pressone
Just released a new video to help users understand the basics of the press1 web control panel
Filed under: Press1 System Tips and Tricks, Video's | Tagged: control panel, overview, Virtual switchboard | Leave a Comment »
Posted on January 9, 2009 by pressone
This is a quick howto to help first time users get started.
Here’s what we want to do.
During Opening Hours (Mon-Fri 9:00-17:00)
- Answer the call and play a menu “welcome, press ‘1′ for sales, press ‘2′ for support, press ‘3′ to get our postal address”
- Get an email alert to tell us a call arrived [...]
Filed under: Call forwarding, Call management systems, Phone system, Press1 System Tips and Tricks, Virtual switchboard, online switchboard | Leave a Comment »
Posted on June 30, 2008 by pressone
Just to keep in touch, here is a must know piece of information for you and your business.
Did you know? – An 0845 number costs LESS to call than a LOCAL call.
That means…
If your business is in Glasgow using an 0845 number, it would COST YOUR CUSTOMER MORE to call a LOCAL London [...]
Filed under: Press1 System Tips and Tricks, Service info | Tagged: business switchboard, business telephone system, Call forwarding, Call handeling, Call management systems, online switchboard, Small business phone system, Virtual IVR System, Virtual switchboard | Leave a Comment »
Posted on May 13, 2008 by pressone
This months useful Tip is the Voice Message Reminder.
- When out of the office going about your daily business remind yourself of important meetings, ideas and things to do by calling through to your press1 system and leaving yourself a voice message.
- Voice message gets sent to your email account and can be stored and [...]
Filed under: News, Press1 System Tips and Tricks | Tagged: 0844, 0845, 0870, answering machine, answering service, auto attendant, Business phone, Call forwarding, callagenix, dtmf, hosted IVR, Interactive voice response, IVR, phone answering, phone menu, phone switchboard, UK call answering, UK hosted phone menu, UK mobile forwarding, Virtual switchboard, Vitual switchboard, voice mail, VXML | Leave a Comment »